Here you will find answers to frequently asked questions to help you use our services and clear up any uncertainties. We are always available to clarify any questions you may have.
In the SAPIA Hotels there is the possibility to rent one of our e-bikes, please note that we do not rent bicycle helmets for hygienic reasons. The prices for the bikes are staggered depending on the duration of use, for more information please contact reception.
We offer various event and conference rooms in our hotels, and our event team will be happy to help.
Yes, there is a restaurant in the SAPIA Hotels that serves both local specialties and international dishes. The service hours are from 18:00 to 20:00.
Yes, the SAPIA Hotel Rheinsberg has a beautiful outdoor sauna with an outdoor shower. A small barefoot path leads to the adjoining relaxation room. The nearby forest offers the ideal environment for walks and relaxation at all hotels.
We offer a delicious breakfast buffet daily from 7.00 am to 10.00 am. We can also prepare packed lunches on request. Please inform us of your wishes by 8.00 p.m. the evening before.
Free parking is available in front of the hotel. Charging stations for electric cars are available for a fee.
Your pets are welcome in the SAPIA Hotels, we charge 25,00 Euro per dog and day.
Is possible free of charge, please register at reception.
There are many places of interest in the surrounding area, such as Bad Säckingen Castle, the wooden bridge over the Rhine, as well as hiking and cycling trails in the Black Forest. The town also has a rich cultural offering. Our staff at the hotel reception will be happy to help you.
SAPIA Hotels accepts various payment methods, including credit cards (Visa, MasterCard, American Express) as well as cash and bank transfer.
Cancellation conditions vary depending on the rate. Please check the respective conditions when booking or refer to your written booking confirmation.
Check-in is usually possible from 16:00, while check-out must take place by 11:00. Early arrival or late departure is also possible on request and for a fee.
Smoking is not permitted in our rooms or in the public areas. All rooms at the SAPIA Hotel Rheinsberg have a balcony or terrace. In the SAPIA Hotel St. Fridolin some rooms have balconies, please mention this when making your reservation.
We have wheelchair-accessible rooms in our hotels.
We have a barrier-free room in both the Sapia Hotel Rheinsberg and the Sapia Hotel St. Fridolin.
Bad Säckingen train station is the closest for trips to Basel or Waldshut. Stein station on the other side of the Rhine is ideal for journeys to Basel or Zurich airport.
Basel Airport is around 35 minutes away, Zurich Airport around 45 minutes. However, please allow for delays depending on the time of day.
You will find the nearest Postbank ATM opposite Bahnhofsplatz. You will also find Sparkasse and Volksbank ATMs in the city center.
The city bus stops at the SAPIA Hotel Rheinsberg, a 5-minute walk from the hotel. The SAPIA Hotel St. Fridolin is 500m away.
Can't get any further? We will be happy to help you by e-mail (mail@sapia-hotels.de) or telephone (+49 7761 9998999).