Thank you for your interest in our website HotelStFridolin.de / HotelRheinsberg.de (hereinafter referred to as the “Website”). The website is operated by AwoCaDo gGmbH (hereinafter referred to as “Hotel St. Fridolin” and “Hotel Rheinsberg”) and offers you as a user (hereinafter referred to as “user”) the opportunity to find out about our room offers and the various hotel locations, to book if interested and vacant and to contact us with inquiries. We take the protection of personal data very seriously and adhere to the rules of data protection laws and other data protection regulations.
In the following, we would like to inform you as a user of our website about how we handle your data and provide you with an overview of the measures we take to protect personal data.
You can revoke any consent you have given at any time with effect for the future. If you have any questions regarding the use of your personal data by us, please contact us (contact under point 11).
(1) Our website can be used by any user without registration.
(2) Each time a user accesses the website and each time a file is retrieved, access data about this process is stored on our server. These are
This data is used to generate pseudonymized internal statistics that help us to analyse the use of the website, rectify errors and improve our services. No further personal use is made of this data. In particular, this data is not merged with other data sources. This data is automatically deleted after the statistical analysis. You can prevent the use of your pseudonymized data for statistical purposes at any time by preventing the storage of cookies by setting your browser software accordingly (see section 6).
(3) In addition, Hotel St. Fridolin / Hotel Rheinsberg only collects and uses personal data that the user transmits when using the website or the app, for example when booking a room, registering or logging in to the newsletter or making an inquiry via the contact form on the website. The user's personal data is collected, used and stored for the execution of a contract. “Personal data” is data that contains information about your personal or factual circumstances (e.g. name, address, booking period, telephone number, date of birth, e-mail address, bank account or credit card details).
The data collected is processed using our ProtelAir hotel software. The data is hosted by ProtelAir on a secure Amazon data center in Frankfurt, Germany. Amazon is 100% GDPR and PCI-DSS compliant. The data is automatically anonymized by ProtelAir after the statutory retention period of 400 days and can no longer be read or evaluated unless you consent to permanent storage. The data will also be forwarded to the Bad Säckingen Tourist Office.
(4) When making a reservation and/or booking, the full name, address, e-mail address and the arrival and departure dates must be provided. This data is required to process the booking. In addition, further details may be required, such as telephone number, company, tax number, bank account details or credit card details.
(5) Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children and young people, do not collect it and do not pass it on to third parties
(6) Personal data will be treated confidentially and in accordance with the statutory data protection regulations. The data will not be passed on to third parties without the user's permission, unless this is necessary for the execution of orders, for payment processing or for the processing of inquiries or is permitted by law. Further details regarding the transfer of data to third parties can be found in section 4 “Transfer of personal data to third parties”.
(7) Inventory and usage data is also collected, processed and used by Hotel Rheinsberg in accordance with Sections 14 and 15 of the German Telemedia Act (TMG) and Section 28 of the German Federal Data Protection Act (BDSG).
(8) We also collect personal data at the hotel during registration/check-in at our hotels, including data that we are required to collect by local law. In addition, we may use video surveillance systems and other security measures in our hotels that may capture or record images of guests and visitors in public areas.
It may be necessary for us to share some of your personal data with third party service providers such as cab companies or restaurants. As a rule, our service providers are contractually obliged to protect your personal data and may only use or pass on your personal data elsewhere within a possible legal framework.
It may also be necessary for us to forward the data within the Sapia Group.
The use of your personal data for advertising and marketing purposes and for the services used is always subject to Art. 6 GDPR.
2.1 Consent
By registering for the newsletter, the user has agreed to receive a regular newsletter by e-mail with information about news, promotions and offers from Hotel St. Fridolin / Hotel Rheinsberg (as well as articles about the hotel, travel and accommodation). The personal data that Hotel St. Fridolin / Hotel Rheinsberg processes for sending the newsletter will be passed on to third parties insofar as this is necessary for sending the newsletter or permitted by law. This consent to the use of the e-mail address can be revoked at any time with effect for the future (marketing@hotelstfridolin.de / marketing@hotelrheinsberg.de). It is also possible to unsubscribe from receiving the newsletter via a separate link at the end of each newsletter.
As a user, you have expressly given us the following declaration of consent when ordering the newsletter and we have recorded this:
"I would like to subscribe to the free Hotel St. Fridolin newsletter and be regularly informed about news, promotions and offers from Hotel Rheinsberg on the subject of hotels and travel. My e-mail address will only be passed on to third parties in accordance with the statutory provisions. I can revoke my consent to receive the newsletter at any time with effect for the future."
2.2 Existing customers
If the user has registered with Hotel St. Fridolin / Hotel Rheinsberg on the website and/or has booked hotel rooms via the website, as an existing customer they will automatically receive an email with a review survey following a stay at one of our hotels as well as our regular newsletter about news, promotions and offers from Hotel St. Fridolin / Hotel Rheinsberg. The user can object to the use of their e-mail address to receive the evaluation e-mail and the newsletter at any time with effect for the future. For this purpose, it is possible to unsubscribe via a separate link at the end of the respective newsletter or by e-mail to marketing@hotelstfridolin.de / marketing@hotelrheinsberg.de.
(1) Hotel St. Fridolin / Hotel Rheinsberg may, either on its own initiative or at the user's request, complete, correct, or delete any incomplete, incorrect, or outdated personal data stored by Hotel St. Fridolin / Hotel Rheinsberg in connection with the operation of this website.
(2) Hotel St. Fridolin / Hotel Rheinsberg shall delete personal data immediately upon request by the authorized person, in accordance with legal provisions, provided that no mandatory statutory retention obligations prevent such deletion.
(1) The user's personal data will be treated confidentially and will only be passed on to external service providers if this is necessary to fulfill the contract and process inquiries. The external service providers are obliged to treat the data confidentially and securely and may only use this data insofar as this is necessary to fulfill their task.
(2) This also applies in particular to any payment processing via external service providers and the exchange of data for credit information for the purpose of credit checks in the event of legitimate interest or in the event of non-contractual behavior. The user's legitimate interests are taken into account in accordance with the statutory provisions.
(3) Otherwise, personal data will only be passed on if the user has previously expressly consented or if this is necessary for the prosecution of criminal offenses. Data will only be transmitted to authorities or state institutions with the right to receive information if there is a legal obligation to provide information or if a judicial decision has been made. Your legitimate interests will be taken into account in accordance with the statutory data protection regulations. If necessary, we may be obliged by law to disclose your data to third parties. We will only comply with such requests to the extent required by law.
(4) Any consent given by you to the disclosure of data can be revoked at any time and without giving reasons (contact section 11).
(1) Protecting personal data is a key corporate principle at Hotel St. Fridolin / Hotel Rheinsberg. This is ensured through staff training, an internal data protection officer, and the written commitment of all employees and external service providers to data confidentiality and compliance with data protection regulations.
All technical, organizational, physical, and logical measures in the areas of data protection, IT security, and information security serve to protect stored data from damage, destruction, and unauthorized access, while ensuring confidentiality, availability, and integrity.
To enhance security, personal data is collected using an encrypted Secure Socket Layer (SSL) connection, identifiable by the "https://" prefix in the address bar of the web browser.
(2) Security Measures – For the transmission of particularly sensitive data over the Internet, such as credit card details, only encrypted transmission is used. Additionally, internal data processing takes place within a virtual private network (VPN), which is protected from the open Internet by a firewall, ensuring that all communication within the network remains encrypted.
(3) Data Storage – We store your personal data for as long as necessary to fulfill the intended purposes, unless a longer retention period is required or permitted by law. Personal data collected for guest reservations is retained for seven years after the end of the stay. Other personal data is retained for shorter periods where possible and legally permitted.
We will delete your personal data as soon as possible in a way that ensures it cannot be recovered or reconstructed.
If personal data is stored in paper form, it will be securely destroyed (e.g., shredded or burned). If stored electronically, it will be erased using technical methods to prevent any future retrieval or reconstruction.
(4) Your Rights – As required by applicable law, you have the right to request access to your stored personal data, withdraw your consent for certain data processing, and request updates, corrections, deletion, or restrictions on the processing of your personal data. You also have the right to receive a copy of your personal data. Additionally, you may object to the processing of your data or request restrictions on its use.
We will process all requested updates and changes within the legally required time frame and in accordance with applicable law. If permitted by law, we may charge a fee to cover the cost of processing such requests.
To submit such requests, please contact us using the details provided below.
Hotel St. Fridolin uses cookies (text files) and web beacons (graphic files) that are stored on the user's device. These technologies help collect user-specific settings and technical information that can be used to identify the user. This data provides insights into when and how users interact with the website, enabling continuous improvements.
The use of cookies benefits users by eliminating the need to repeatedly enter personal data when filling out forms on the website. The use of cookies is common practice on many websites. Cookies are stored on the user's device, not on the website itself.
Hotel Rheinsberg only uses cookies to read information stored on the user's device by a cookie from this website. By using the website without adjusting browser settings, the user consents to the use of cookies as outlined in this privacy policy.
If the user does not wish to store cookies on their device, wants to delete stored cookies, or wishes to receive notifications about cookie storage, they can adjust their browser or device settings accordingly. Instructions for making these adjustments can be found in the browser or device help section. Please note that in such cases, certain website functions may not be fully available.
This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). Google Analytics uses cookies (text files) that are stored on your device and enable an analysis of your website usage. The information generated by the cookie about your use of this website is usually transmitted to and stored on a Google server in the USA.
To ensure anonymized data collection, this website has implemented the "gat._anonymizeIp();" code in Google Analytics. This ensures that your IP address is shortened by Google within EU member states or other contracting states of the European Economic Area (EEA) before transmission. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.
On behalf of Hotel Rheinsberg, Google will use this information to evaluate your website usage, compile reports on website activity, and provide other services related to website and internet usage for the website operator. The shortened IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies by adjusting your browser settings. However, please note that in this case, you may not be able to fully use all website functions.
Additionally, you can prevent the collection of data related to your website or app usage (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser add-on available at:
Google Analytics Opt-out Add-on.
Alternatively, if you are using a mobile device, you can prevent Google Analytics tracking by clicking on the following link. This will set an opt-out cookie, preventing future data collection when visiting this website:
Click here to opt-out of Google Analytics.
For more information about Google Analytics and data privacy, visit:
Google Privacy Policy.
Our pages integrate plugins from the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA). You can recognize the Facebook plugins by the Facebook logo or the "Like Button" ("Gefällt mir") on our page. An overview of the Facebook plugins can be found here: Facebook Plugins Overview.
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. This allows Facebook to receive information that you have visited our site with your IP address. If you click the Facebook "Like Button" while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to associate the visit to our pages with your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook's privacy policy at Facebook Privacy Policy.
If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook account.
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called cookies, text files that are stored on your computer and enable the analysis of your usage of the website. The information generated by the cookie about your use of this website is usually transferred to and stored on a Google server in the USA. However, if IP anonymization is enabled on this website, your IP address will be shortened by Google within European Union member states or in other contracting states of the European Economic Area before being transmitted.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide further services related to website and internet usage for the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google.
You can prevent the storage of cookies by adjusting your browser settings. However, please note that in this case, you may not be able to use all of the website's features to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link:
Google Analytics Opt-out Browser Add-on.
This website uses Google AdSense, a service for embedding advertisements provided by Google Inc. ("Google"). Google AdSense uses so-called cookies, text files stored on your computer that enable an analysis of your website usage. Google AdSense also uses web beacons (invisible graphics). These web beacons allow information such as visitor traffic on these pages to be evaluated.
The information generated by cookies and web beacons about your use of this website (including your IP address) and the delivery of ad formats is transferred to a server in the USA and stored there. This information may be shared by Google with Google’s partners. However, Google will not associate your IP address with other data stored by you.
You can prevent the installation of cookies by adjusting your browser software settings. However, please note that in this case, you may not be able to fully use all features of this website. By using this website, you consent to the processing of data collected about you by Google in the manner and for the purposes described above.
Collection and Sharing of Information:
With the Google +1 button, you can share information globally. By using the Google +1 button, you and other users receive personalized content from Google and our partners. Google stores both the information that you gave a +1 to content, as well as information about the page you viewed when you clicked +1. Your +1s may appear as references along with your profile name and photo in Google services, such as search results, your Google profile, or elsewhere on websites and ads on the internet.
Google records information about your +1 activities to improve Google services for you and others. To use the Google +1 button, you need a publicly visible Google profile that at least contains the name you have chosen for the profile. This name is used in all Google services. In some cases, this name may replace another name that you used when sharing content via your Google account. The identity of your Google profile may be visible to users who know your email address or have other identifying information about you.
Use of Collected Information:
In addition to the purposes described above, the information you provide will be used in accordance with Google’s applicable privacy policy. Google may publish aggregated statistics about users' +1 activities or share them with users and partners, such as publishers, advertisers, or affiliated websites.
Our pages incorporate functions of the Twitter service. These features are provided by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" feature, the websites you visit are linked to your Twitter account and shared with other users. Data is also transferred to Twitter.
We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Twitter. For more information, please refer to Twitter's privacy policy at Twitter Privacy Policy.
You can change your privacy settings on Twitter in the account settings at Twitter Settings.
The website may occasionally contain links (interactive references) to third-party websites for which Hotel St. Fridolin / Hotel Rheinsberg is not responsible. Hotel St. Fridolin / Hotel Rheinsberg has no influence on the content and design of the linked external sites or the websites that the user accesses through these links. The respective providers are solely responsible for the content and design of these websites and for ensuring compliance with data protection regulations.
Hotel St. Fridolin / Hotel Rheinsberg may change these privacy policies or the content of the website at any time without prior notice or change or block access to this website. This privacy policy is currently valid and has the status of May 2018.
Due to changes in legal or regulatory requirements, it may be necessary to update this privacy policy from time to time.
You have the right to lodge a complaint with the competent supervisory authority.
The user can contact Hotel St. Fridolin / Hotel Rheinsberg at any time if the data stored about them should be corrected, blocked, or deleted. Furthermore, Hotel St. Fridolin / Hotel Rheinsberg will provide information at any time regarding which data about the user has been stored, its origin, recipients, and the purpose of the storage.
For questions regarding data protection, please contact:
AwoCaDo gGmbH
Contact person: Niels Bosley
Hasenrütte 4
D-79713 Bad Säckingen
Phone: 07761 / 931100
Website: www.HotelStFridolin.de
Email: datenschutz(at)HotelStFridolin.de
or
Hotel Bad Säckingen GmbH
Contact person: Sabina-Teresa Bosley
Schaffhauserstrasse 123/1
D-79713 Bad Säckingen
Phone: 07761 / 999 8 999
Website: www.HotelRheinsberg.de
Email: datenschutz(at)HotelRheinsberg.de